Three weeks from kickoff
to findings you can act on.
People call a dedicated number on their own time and talk. Candidly AI™ designs the conversation with you, runs the engagement end to end, and delivers a themed findings report backed by verbatim quotes.
The three-week engagement
Design to delivered findings, with our team carrying the work at every step.
We build the conversation around the decisions your findings need to support. You hear the agent, shape how it asks and probes, and approve everything before launch. We handle participant communications, the interview guide, branded materials, and a dedicated phone number local to your community. The Friday before launch, we can also host a live walkthrough with your team to answer questions about privacy, anonymity, and what to expect.
The engagement opens Monday. Participants call whenever it's convenient for them, and the AI adapts each conversation in real time with intelligent follow-up questions. Throughout the week, your dedicated Client Success Manager tracks participation, sends reminders and progress updates, supports participants, and keeps everything running smoothly. The line typically closes Friday.
This is the week we turn the conversations into something a leadership team can act on. Every conversation is read by a person through our QA process, not a sample and not a spot check. We build the themes, check each quote against the record it came from, and write the report. It reaches you by the end of week three, and your platform access continues for sixty days beyond the report delivery.
We build it with you.
Candidly AI is a partnership. We bring the platform and a Client Success team that knows what drives action, and you stay in command of the questions, the testing, and the final sign-off.
Our Client Success team embeds in your process and builds your agents on what we already know works, so the heavy lifting is ours and the judgment stays yours. Our job is to make all of it easy and to keep you in command of the outcome.
You get senior-grade research, built with you, delivered as a report you can act on.
What each engagement includes
See it in action
A walkthrough of a real engagement, from the first call to the findings report.
What your people experience
No scheduling, no forms, and nothing to prepare
Most calls run five to fifteen minutes
Questions come in advance, and anything can be skipped
Calls can be fully anonymous on request
Start with an engagement. Scale into a program.
A first engagement
The unit of work.
One focused topic, run end to end with our team doing the heavy lifting. We design it with you, the right people call in on their own time, and you receive a themed, evidence-led report. Scoped to your topic and the number of voices you want to hear.
A program
The system.
For organizations that consult on a cycle: a start-and-end pair each semester, a quarterly voice of your market, an annual engagement, a multi-site rollout. The same partnership on a regular rhythm, priced as an ongoing relationship, with added support as it grows.
Self-service and white-label
The platform, in your hands.
For consultancies and research teams that make listening part of their own practice: run engagements yourself on our platform, under your own brand where it fits, with our infrastructure and support behind you.
Ready to hear from everyone?
Book fifteen minutes and we will scope an engagement on a question you are already trying to answer, or ask for a proposal and we will put it in writing.